Shipping Policy
DELIVERY TIME = PROCESSING TIME + SHIPPING TIME
PROCESSING
The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.
WHAT IS THE PROCESSING TIME?
The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
SHIPPING
WHAT SHIPPING OPTIONS DO I HAVE?
5-15 Business Days:When your destination area is the Unite State except (Hawaii,Alaska,Puerto Rico,Virgin Islands), we offer Standard Shipping； 17-25 business days:Hawaii,Alaska,Puerto Rico,Virgin Islands take more time to deliery.
| US ORDERS | FREIGHT | |
| $99 And Up | Free Shipping | |
| Under $99 | First 0.5 KG | $9.99 |
| Additional | $1 Per 0.1 KG | |
When your destination area is Canada(except Manitoba),Australia,we offer Standard Shipping(12-25 business days).
| OTHER ORDERS | FREIGHT | |
| $99 And Up | Free Shipping | |
| Under $99 | First 0.5 KG | $10 |
Special Reminder: If it is the address of P.o. BOX, please change another one or we can't deliver it for you and the order will be cancelled.
During peak seasons and promotional sales, delivery might take a little longer.
WHERE DOES Imilybela DELIVER?
We ship orders to all 50 U.S. states (and Washington D.C.) ,Canada(except Manitoba),Australia,Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online(or use shipping number to track by link https://www.17track.net/en). Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.